DELIVERY
Packages are dispatched within 2 working days after receipt of payment and can be shipped via DHL, Colissimo or picked up in store via click and collect. Please note that for Interiors, shipping fees will be submitted to you for approval. Preparation fees are fixed, whereas transport fees vary according to the destination and characteristics of the package. Special care is taken with fragile items. Boxes are appropriately sized and your items are properly protected. We cannot combine two separate orders, shipping charges will apply to both.
RETURNS
Items purchased from Jogging may be returned or exchanged within 14 days of delivery. All items must be unworn, in their original condition, with all original tags and packaging intact in order to be returned. Jogging reserves the right to refuse any returned item that does not meet the above requirements. If your return is refused, you will be notified by email. Unless there is an error on the part of Jogging, the cost of returns is the responsibility of the customer. When a refund is accepted and we have received the goods, Jogging will issue a refund within 30 days from the day of receipt. Returns can be made by post* or directly in store.
You must send an email to eshop@joggingjogging.com when you send your return.
* The postal address to return your orders to : 103 Rue Paradis, 13006 Marseille
CLICK&COLLECT
You will receive a confirmation email once the order is ready in store. You will have 7 working days to collect your purchase, after which you can return or exchange it for 14 days. All items must be unworn, in their original condition, with all original tags and packaging intact to be returned. Jogging reserves the right to refuse any returned item that does not meet the above requirements. If your return is refused, you will be notified by email. Return shipping costs are not covered by Jogging. Once a refund is accepted and we have received the goods, Jogging will issue a refund within 30 days from the day of receipt. No returns are accepted on sale items. Returns can be made by mail or directly to the store.
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